Privacy Policies

MANTA FLEET DELIVERY SERVICES L.L.C

PRIVACY POLICY
Effective Date: 01 – 02 – 2026
Last Updated: 16 – 02 – 2026

• Introduction

1. MANTA FLEET DELIVERY SERVICES L.L.C (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of individuals who interact with our website and services.
2. This Privacy Policy explains how we collect, use, process, store, and protect personal information obtained through our website and related communications. We are committed to ensuring that personal data is handled in a lawful, fair, and transparent manner and in accordance with applicable data protection laws in the United Arab Emirates.
3. By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
4. For the purposes of applicable data protection laws, MANTA FLEET DELIVERY SERVICES L.L.C acts as the controller of personal data collected through this website.

• Scope of This Policy

1. This Privacy Policy applies to personal data collected through our website and through related digital interactions with MANTA FLEET DELIVERY SERVICES L.L.C. It governs information provided by individuals who visit our website, apply for employment or driver positions, engage with us as contractors or service providers, represent partner organizations, or contact us through online forms, email, or other electronic communication channels.
2. This Policy covers only personal data collected and processed by the Company through its website and official digital communications. It does not apply to third-party websites, platforms, or services that may be accessible through links on our website, which are governed by their own privacy policies and practices.

• Information We Collect and How We Collect It

1. We may collect personal information that you voluntarily provide when you visit our website, complete online forms, submit inquiries, apply for employment or driver opportunities, or otherwise communicate with us. This may include your name, telephone number, email address, and any other information you choose to provide when contacting us.
2. If you apply for employment or operational roles, we may collect professional and identification information such as driving licence details, employment history, qualifications, legal eligibility to work, and identification documents where required for verification and compliance purposes.
3. When you access or browse our website, we may automatically collect certain technical information including Internet Protocol (IP) address, browser type, device information, pages visited, and interaction data. This information is collected through cookies and similar technologies to support website functionality, security, performance, and user experience.

• Purpose of Processing Personal Data

1. We process personal data to respond to inquiries, provide requested information, operate and improve our website, and ensure a secure and efficient user experience for visitors.
2. Where individuals submit applications or engage with us for services or business purposes, personal data is processed to evaluate applications, verify qualifications and eligibility, facilitate communication, manage operational relationships, and comply with legal and regulatory obligations. Personal data may also be used to maintain security, prevent misuse of our services, and support internal administrative and operational requirements.

• Legal Basis for Processing

1. We process personal data in accordance with applicable data protection laws and on one or more lawful grounds. These include the individual’s consent where required, the necessity to take steps prior to entering into a contract, compliance with legal and regulatory obligations, and the Company’s legitimate business interests, including maintaining website functionality, security, and operational efficiency, provided such interests do not override the fundamental rights and freedoms of the individual.
2. Where consent is required for specific processing activities, individuals have the right to withdraw their consent at any time, subject to legal or operational requirements.

• Data Sharing and Disclosure

1. We do not sell, rent, or trade personal data. Personal information may be shared only where necessary for legitimate business, operational, or legal purposes.
2. This may include sharing data with:
   • partner logistics or delivery companies where required to facilitate operational coordination;
   • service providers supporting website hosting, IT systems, communications, or administrative functions;
   • professional advisers, auditors, or insurers where necessary for compliance and risk management;
   • government authorities, regulators, or law enforcement agencies where disclosure is required by law or legal process.
   • All third parties are required to handle personal data confidentially and to implement appropriate security measures consistent with applicable data protection requirements.

• International Data Transfers

1. In the course of our operations, personal data may be processed or accessed by service providers or administrative support teams located outside the United Arab Emirates. Where personal data is transferred across borders, we take appropriate measures to ensure that such transfers are conducted securely and that personal data remains protected. These measures may include contractual safeguards, confidentiality obligations, and the implementation of technical and organizational security controls. By providing your personal data to us, you acknowledge that such transfers may occur where necessary for operational efficiency and service delivery.

• Data Retention

1. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including responding to inquiries, providing requested information, processing applications, managing operational relationships, maintaining business and administrative records, and complying with applicable legal, regulatory, accounting, and contractual obligations.
2. Personal data submitted through contact forms or general inquiries is retained for a reasonable period to enable us to respond to the request, maintain communication records, and improve service delivery. Information provided in connection with employment or driver applications may be retained for a defined period to allow assessment for current opportunities and consideration for future roles, unless a longer retention period is required to meet legal or regulatory obligations.
3. Technical data, including website usage information and security logs, may be retained for analytical, system administration, fraud prevention, and cybersecurity purposes. Such data supports the protection, performance, and integrity of our website and services.
4. Where personal data is processed in connection with contractual or operational relationships, we may retain relevant records for as long as necessary to enforce contractual rights, resolve disputes, meet compliance requirements, and demonstrate accountability.
5. When personal data is no longer required for the purposes for which it was collected, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it in a manner designed to prevent unauthorized access, disclosure, or misuse.

• Data Security

1. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include access controls, secure storage systems, password protection, and administrative safeguards designed to restrict access to personal data to authorized personnel only.
2. While we take reasonable steps to protect personal data, no method of transmission over the internet or electronic storage is completely secure. We therefore encourage users to exercise caution when submitting personal information online and to contact us immediately if they believe their personal data has been compromised.

• Your Rights

1. Subject to applicable laws, you may have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete information, and request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
2. You may also withdraw your consent to the processing of your personal data where consent is the basis for processing, or object to certain processing activities, subject to legal and operational requirements. To exercise any of these rights, you may contact us using the details provided in this Policy.

• Cookies

1. Our website may use cookies and similar technologies to improve functionality, enhance user experience, and understand how visitors use the site. Cookies are small text files stored on your device that help the website operate efficiently and provide analytical information.
2. You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

• Children’s Privacy

1. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that personal data has been provided by a minor without appropriate authorization, we will take reasonable steps to delete such information.
2. If you believe that a child has provided personal data through our website, please contact us so that appropriate action can be taken.

• Applicable Law

1. This Privacy Policy and the processing of personal data by MANTA FLEET DELIVERY SERVICES L.L.C are governed by the applicable laws and regulations of the United Arab Emirates.
2. We process personal data in accordance with relevant UAE data protection and privacy legislation and any other applicable regulatory requirements.

• Updates to This Privacy Policy

1. We may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or improvements to our services. Any updates will be posted on this page with the revised effective date.
2. We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal data.

• Contact Information

1. If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you may contact us at:

MANTA FLEET DELIVERY SERVICES L.L.C

Email: onboarding@mantadriver.ae

Phone: +971501037008

Address: 139 Naema Hamad Abdulla Building, Naif Street Deira, Dubai UAE, Office 2F133

2. We will make reasonable efforts to respond to requests and inquiries in a timely manner.